Property Manager (Mixed-use)

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview:

We are seeking an experienced Property Manager to oversee the day\-to\-day operations of a premium mixed\-use compound in Riyadh. The successful candidate will be responsible for delivering exceptional resident service, maximizing occupancy and revenue, managing stakeholder relationships, and ensuring full regulatory compliance across all property management functions.

Key Responsibilities:

Leasing \& Tenancy Management

Develop and execute annual leasing and pricing strategies to achieve occupancy targets

Manage the full tenant lifecycle including move\-ins, move\-outs, renewals and lease negotiations

Oversee Ejar and Shomoos registration, renewals and compliance with RERA guidelines

Maintain professionally staged show units ensuring viewing readiness at all times

Conduct property viewings and follow up with prospective tenants within agreed timelines

Develop and execute corporate and diplomatic leasing outreach programs

Prepare annual rent benchmarking reports aligned with market comparables

Handle all tenant communications professionally

Manage retail and commercial tenant relationships including fit\-out approvals and lease compliance

Coordinate tenant onboarding programs including welcome kits and compound orientation

Financial \& Revenue Management

Oversee monthly rent billing, collection and reconciliation processes

Implement robust arrears control procedures and achieve collection targets

Manage tenant deposit accounts in accordance with regulatory requirements

Coordinate utility meter readings and process resident rebilling for consumption overages

Support preparation of annual budgets and monitor variance against approved spend

Ensure full ZATCA compliance including VAT, e\-invoicing, withholding tax and Zakat

Maintain open\-book financial records and support Owner audit requirements

Prepare monthly management accounts including income statements and receivables aging

Monitor and minimize bad debt write\-offs to remain within approved thresholds

Identify and maximize non\-residential revenue streams and additional service income

Operations \& Vendor Coordination

Act as single point of contact between Owner and facility management contractor

Review and approve planned preventive maintenance schedules submitted by FM contractor

Sign off work permits for hard and soft services including hot work and after\-hours access

Coordinate weekly operational meetings and monthly performance reviews with FM contractor

Manage resident access coordination for FM works

Own all resident\-facing communications related to FM activities (outages, maintenance, closures)

Conduct quarterly joint inspections of common areas, plant rooms and amenities

Manage vacant unit inspections and coordinate MEP minimum\-run schedules

Oversee parking management including allocation, enforcement and visitor permits

Ensure service request integration between property management and CAFM systems

Customer Service \& Community Management

Manage helpdesk operations and ticketing system with defined response times

Handle complaints efficiently

Support the events team with executing community events calendar

Delive