Sales & Relationship Manager UAE

Bitcoin Suisse is a pioneering crypto-financial service provider based in Switzerland and trusted gateway to crypto asset investing. As the leading crypto-native institution Bitcoin Suisse offers a comprehensive range of services including brokerage custody staking and other crypto-related solutions. With a focus on delivering tailored solutions and leveraging its deep crypto expertise Bitcoin Suisse has played a key role in shaping the blockchain ecosystem in Switzerland over the past decade . Bitcoin Suisse is headquartered in Zug with offices in Copenhagen (Denmark) Vaduz (Liechtenstein) Bratislava (Slovakia) and Abu Dhabi ADGM (UAE) and serves (ultra-) high-net-worth private individuals family offices asset managers and institutional clients.

As part of its global expansion strategy the Bitcoin Suisse Group is establishing a regulated presence in the Abu Dhabi Global Market (ADGM) and has the ambition to obtain a Financial Services Permission (FSP) to further expand its international footprint and strengthen its position as a leading provider of crypto-financial services contributing to the continued development of the global crypto and blockchain ecosystem.

About the Role The Sales & Relationship Manager will serve as the primary point of contact for high-value professional clients institutional investors external asset managers family offices and strategic partners. You will be responsible for establishing and nurturing long-term client relationships supporting their trading and custody activities and ensuring a seamless compliant and professional client experience in the digital assets ecosystem. This role is central to expanding Bitcoin Suisses footprint in the Middle East and requires a proactive service-oriented and commercially driven mindset.

You will have the following responsibilities

Establish grow and maintain trusted long-term relationships with professional and institutional clients in the digital assets space

Act as a key advisor by deeply understanding client needs trading objectives and risk profiles

Provide high-quality support across brokerage trading custody lending and staking services

Coordinate closely with internal stakeholders (Trading Operations Compliance Legal Product) to deliver tailored solutions and ensure smooth execution of client requests

Lead the onboarding of new prospects ensuring full alignment with FSRA requirements and internal compliance standards

Gather market intelligence and client feedback to support the ongoing development of our service offerings

Identify and pursue cross-selling and upselling opportunities to further strengthen client engagement

Support business development initiatives such as sales campaigns roadshows and client events across the region

Represent the firm at industry events conferences and meetings to expand the network and promote Bitcoin Suisses brand and capabilities

Contribute to team development by supporting junior team members and fostering a collaborative high-performance culture

Engage in continuous learning related to digital assets blockchain technology and the evolving regulatory landscape

What you bring along Bachelors degree in Finance Business Economics or a related field; further education is an advantage

Minimum 710 years of experience in financial services ideally in relationship management trading wealth management or digital assets/fintech

A proven track record of managing and growing a portfolio of institutional or professional clients

Strong understanding of compliance processes; familiarity with FSRA/ADGM regulations is required

Deep interest and strong knowledge of digital assets markets and blockchain technology; prior experience in crypto-finance is a strong plus

Motivated dedicated and responsible personality with a strong team-player attitude and the ability to perform under pressure

Passion for excellence adaptability and continuous improvement

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