Complaints Management Manager
Abu Dhabi Commercial Bank
Complaints Management Manager
Abu Dhabi, UAE Mid-LevelPosted yesterday
Tenure Pay Index
UnlockAbout this role
Lead the complaints management function at a major UAE banking institution, overseeing the handling, investigation, and resolution of customer complaints in compliance with regulatory requirements. Manage a team responsible for ensuring timely and fair complaint resolution, maintaining regulatory compliance, and implementing process improvements to reduce complaint volumes.
Want salary data and benchmarks for this role?Go Pro
Interview Preparation
Sign up to unlock interview preparation intelligence for every role.
Sign up to unlockKey Details
Level
Mid-Level
Sector
Risk & Compliance
Source
career page
Posted
27 Apr 2026
Abu Dhabi Commercial Bank
★ 3.7· Glassdoor- Sector
- Risk & Compliance
Open roles at Abu Dhabi Commercial Bank26
View all Abu Dhabi Commercial Bank rolesCalculate your gratuity
Estimate your end-of-service benefits across GCC countries.
Get the full picture
Salary data, interview prep, and weekly intelligence — all for less than one coffee a day.
Sign up free$14/mo billed annually · $19/mo monthly · Cancel anytime
More from Abu Dhabi Commercial Bank· 5 of 26 open roles
Specialist - HR Business Partner
Abu Dhabi Commercial Bank · Abu Dhabi, UAE · C-Suite / Executive
Unlocktoday ago
Commercial Service & Relationship Manager
Abu Dhabi Commercial Bank · Dubai, UAE · Mid-Level
Unlock1d ago
Senior Manager, Institutional Sales - Asset Management
Abu Dhabi Commercial Bank · Dubai, UAE · Senior
Unlock1d ago
Head of Business Continuity Management
Abu Dhabi Commercial Bank · Abu Dhabi, UAE · lead
Unlock1d ago
Senior Specialist, Retail Wealth Management
Abu Dhabi Commercial Bank · Ras Al Khaimah, UAE · Senior
Unlock1d ago
Peer Risk & Compliance roles in the Gulf
Assistant Manager, Quality Assurance - Internal Audit
QNB Group · Doha, Qatar · Mid-Level
Unlocktoday ago
Compliance Monitoring Associate & MLRO
TP ICAP · Manama, Bahrain · Mid-Level
Unlocktoday ago
Cyber Security Manager
KPMG · Doha, Qatar · Mid-Level
Unlocktoday ago
Credit Risk Analyst
Hala · Riyadh, KSA · Mid-Level
Unlocktoday ago
Credit Risk Analyst
Owais Capital · Riyadh, KSA · Mid-Level
Unlocktoday ago
Get alerts for "risk_compliance + Mid-Level + Abu Dhabi, UAE" jobs
Be the first to know when matching roles are posted.
See how Risk & Compliance pays across the GCCExplore Risk & Compliance salaries