Insurance Manager - General Insurance

Responsible for building and maintaining strong relationships with existing clients and key accounts. The role involves driving sales in terms of retention, cross\-selling and sourcing business referrals, identifying client insurance needs, delivering exceptional customer service, and ensuring long\-term client satisfaction. This position plays a critical role in client retention and contributing to achieving business targets.

Key Responsibilities

• Managing the day\-to\-day workflow of existing corporate accounts and as newly assigned by the department’s Senior Manager (New Business \& Renewals)
• Maintaining professional \& rapid response to P\&C new/renewal business inquiries sourced out from existing Corporate Clients \& as newly assigned by the department’s Senior Manager
• Effectively managing existing clients’ Portfolios (Liaise renewal \& new placements with department’s Senior Manager \& follow\-ups with Technical Executives.), including claims \& operations services
• Maintain professional \& positive relationships with clients/insurers/partners and deliver excellent service levels to them (visits/meetings/seminars \& training courses)
• Understanding and applying general laws/regulations of the country and those applicable to Insurance business transactions, with Clients/Insurers/Partners
• Ensures personal KPIs set by Management are all met
• Personally introduce \& bind new business prospects and maintain the highest retention ratios
• Cross\-sell for other Lines of Business on existing accounts (within P\&C and other departments, if possible)
• Provide detailed consultancy advice on relevant Insurance, contractual liabilities, claims, and other issues to Corporate Clients
• Monitor Insurance claims and ensure the highest customer satisfaction of corporate clients
• Leverage strong communication, negotiation, and interpersonal skills to build lasting relationships and drive customer\-focused problem resolution
• Apply deep insurance product knowledge and a high level of professionalism, integrity, and regulatory compliance to all client transactions
• Demonstrate a sales\-driven, dynamic mindset to independently hit performance targets, solve complex issues, and continuous growth within a competitive market

Experience \& Qualification

• Minimum 5–7 years of UAE experience in Insurance Broker or Insurance Company
• University bachelor’s degree, MBA is a plus, Technical Training Courses
• Professional insurance qualifications such as Cert CII / DIP CII /AIII is an advantage
• Strong communication, presentation, and trading skills
• Advanced knowledge/practice in Computer Applications
• Ability to prepare reports and present statistics / financial figures to the Department Management

Pay: From AED10,000\.00 per month

Work Location: In person