Senior Manager - Enterprise System

*Hiring for Senior Manager \- Enterprise System*

Key Responsibilities

1\. D365 Implementation — End\-to\-End Ownership

• Lead the full SAP\-to\-D365 F\&SCM migration at HSE from pre\-implementation through go\-live and stabilization
• Own the implementation partner selection process: define evaluation criteria, run the RFP, assess technical and commercial bids, and make the recommendation to the CIO
• Conduct a rigorous current\-state documentation exercise with HSE business users before the implementation partner begins discovery — the vendor will describe the system as configured; you must capture how it is actually used
• Define functional scope, data migration strategy, integration architecture with JCC (Epicor), and cutover plan
• Maintain accountability for delivery timelines, budget, and quality — the implementation partner is a vendor you manage, not a safety net you lean on
• Ensure ZATCA Phase 2 e\-invoicing compliance is embedded in the D365 design from day one, not retrofitted
• Hire and develop the D365 team beneath you: Technical Consultant, Administrator, End User Support, and D365 Functional Analyst (internal transition)

2\. Business Stakeholder Management

• Establish direct working relationships with HSE CEO, CFO, and operations leadership — independently, not through the CIO
• Translate system constraints, implementation risks, and timeline realities into business language that executives can act on
• Manage expectations across the implementation lifecycle — including delivering uncomfortable news about scope, timeline, or complexity without losing the relationship
• Drive organizational readiness and change adoption across HSE's business functions
• Chair the HSE\-side implementation steering cadence with business leadership

3\. Enterprise Systems Architecture \& Governance

• Define the long\-term enterprise systems roadmap for HSE in alignment with the cross\-entity architecture led by the Enterprise Systems Architect (JCC)
• Establish D365 governance: change management, access controls, release management, and configuration documentation standards
• Own the intercompany integration specification between HSE (D365\) and JCC (Epicor) — a critical dependency given JCC is HSE's primary supplier
• Ensure master data quality and governance frameworks are embedded from implementation start, not bolted on post\-go\-live

4\. Team Leadership \& Development

• Lead, develop, and performance\-manage the HSE Enterprise Systems team
• Build a team culture of accountability, continuous improvement, and business partnership — not a support desk culture
• Collaborate with the Process Excellence function (cross\-entity functional consultants) to ensure D365 process design reflects actual business operations
• Act as a peer to the Enterprise Systems Architect (JCC side) and to the Sr. Manager Digital Transformation \& Infrastructure — this is a collaborative leadership model, not a siloed one

5\. Strategic Contribution

• Contribute to IT governance body (IT Steering Committee) — representing the enterprise systems function across both entities
• Identify and advocate for AI, automation, and analytics opportunities within HSE's operational scope
• Actively participate in cross\-entity technology decisions — including shared platform evaluations, vendor negotiations, and architecture reviews
• Develop the strategic muscle and executive presence required to step into the CIO role — this is an explicit expectation, not a bonus

Requirements

Non\-Negotiable

• Minimum one full D365 Finance \& Supply Chain Management go\-live as implementation lead or functional lead — not team member, not observer
• Proven track record managing external implementation partners as accountable vendors — with evidence of pushing back, escalating, and protecting the client organization's interests
• Direct experience presenting to and managing C\-level stakeholders (CEO / CFO) — independently, not throug